Frequently asked questions
Clear answers
before you begin.
Taking the first step can bring up a lot of questions. Start here.
What happens at the first appointment?+
The first visit is a psychiatric evaluation. It is a chance to discuss your history, current concerns, and goals, then consider what next steps may be useful.
Do you offer virtual appointments?+
Virtual care is available for people in Utah and Idaho. You can confirm available appointment formats when you book.
Can I make medication decisions with my provider?+
Yes. Medication decisions are discussed collaboratively, with attention to your goals, preferences, benefits, risks, and possible side effects.
Which insurance providers do you accept?+
In Utah, NorthStar accepts Aetna, Cigna, Regence Blue Cross Blue Shield of Utah, SelectHealth, and Carelon Behavioral Health. Idaho plans are coming soon, and more insurance carriers are being added. Coverage and benefits can vary by plan, so please verify your benefits before scheduling.
What ages do you serve?+
Directory profiles list care for children, adolescents, adults, and seniors. Booking is the best place to confirm fit and availability for a specific appointment.